Effective Date: January 2025
At CupidoFind, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you access or use our website (www.cupidofind.co.za) and services. By using our platform, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: This includes your name, email address, age, gender, location, and other relevant data you provide when signing up or using our services.
- Usage Data: We collect data on how you interact with our website and services, including browsing behavior, IP addresses, device information, and cookies.
- Communication Data: Any information you share with us via messages, emails, or support inquiries.
2. How We Use Your Information
We use the information collected for the following purposes:
- To create and manage your account.
- To personalize your experience and provide tailored matchmaking services.
- To communicate with you, including sending important updates and promotional materials.
- To improve our platform and services through data analysis and feedback.
- To comply with legal obligations and ensure the safety of our users.
3. How We Protect Your Information
We implement a range of security measures to protect your personal information. This includes encryption and secure servers to safeguard your data during transmission and storage. However, please note that no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We will not sell or rent your personal data to third parties. However, we may share your information with trusted service providers who help us operate our platform (such as payment processors and data storage services). These providers are obligated to keep your data confidential and only use it for the purpose of providing services to CupidoFind.
We may also disclose your information if required by law, to protect our rights, or in response to lawful requests from government authorities.
5. Cookies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, track usage, and improve the functionality of our platform. You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Access and update your personal information.
- Request deletion of your account or data, subject to our retention policies.
- Opt out of marketing communications at any time by following the unsubscribe instructions in emails or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
CupidoFind is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from individuals under 18 years of age. If we discover that we have collected personal information from someone under 18, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the policy, we will post the revised version on this page and update the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: hello@cupidofind.co.za
Website: www.cupidofind.co.za
By using our services, you acknowledge that you have read and understood this Privacy Policy.